Relative / Friends section
Can we email or Fax a resident of Hyperion
Yes you can. We are able to pass these on for you.
simply email info@divacare.co.uk or fax 01285 713126
Activities
Can I find out about what’s going on within the home?
Yes please check the notice board inside the main lounge area.
Can I bring pets in? Yes as long as they are suitable for all the residents.
Can I come in for Lunch with my relative? Yes - this must be booked a few days ahead.
Paying for the residents care or sundries
Payment of care fees and sundries can be made via
Standing order - Standing Order Form
Cheques payable to Diva Care Ltd
Or by Credit* & Debit Cards (*charges apply)
We can also email you your invoice. If you would like this please let us have your email address.
Resident Contract
Will we get a contract? Yes, this will state the fees and when they are due. This will come out to you with a few days of being in the home. If you would like to see one before you arrive we can email this to you.
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